Frequently asked questions

The main FAQs

How can I be sure that I am buying an authentic watch?

To be sure to purchase an authentic watch, follow these recommendations: Purchase your watch only at an authorized or franchised store. With the watch, you must receive a certificate of guarantee, duly filled in, with the serial number, the watch reference and the full name and address of the seller's establishment.

What is the difference between a chronograph and a stopwatch?

A chronograph is a watch that in addition to indicating hours and seconds with your hands, also includes a mechanism that records a part time elapsed using a central chronograph and a second hand contraposition, not always including minutes and hours. A chronometer is a watch whose movement has obtained an official certificate of precision issued by the COSC (Contrôle Officiel Suisse des Chronomètres), after having successfully passed several tests of precision in different positions and under different temperatures. These tests take place over a period of 15 days.

What are the functions of the chronograph pushbuttons?

The press buttons are used to start or stop the function and to set the chronograph back to zero. Generally, the push button in 2 starts and stops the chronograph function. There are also chronographs with the push of a button.

Other Frequently Asked Questions

What is the difference between an automatic movement and a manual winding movement?

The difference between these two movements is in the way the clock is winding. The user must wind the manual wind watches every day, while the automatic watches are wrapped thanks to an internal rotor that respond to the movements of the wrist. Automatic clocks tend to have a reserve to run for at least 40 hours, which would be enough to maintain constant accuracy when the watch is not used (eg at night).

Do watches withstand impacts?

Yes, all watches are officially tested by the NIHS (Horlogerie Industry Standards of Switzerland).

Are gold watches made of solid gold or are they gold?

Gold watches are marked with 18K or 750. In the case of a plated gold, it will be indicated as stainless steel or plaque. However, this information will be shown in the article description.

Can I wear a stainless steel watch if I am allergic to nickel?

The materials used are subject to strict testing to avoid this problem. The stainless steel used contains nickel, but to produce allergies, the nickel must pass from the watch to the skin. Stainless steel is so stable it does not release nickel, making it perfectly safe for allergy sufferers. The only problem is with people who are hypersensitive to stainless steel, more specifically to people who can not cook or eat with tools made from this material. If this is the case, we advise you to buy a titanium watch.

How deep are clocks waterproof?

The tightness in a watch can not be guaranteed forever. It can be affected by the aging of the joints or by an impact against one of the sealed components against the penetration of liquids, for example on the crown, pressure buttons or glass. As indicated in our instructions for use, we recommend that you check the tightness of your watch once a year at one of the official workshops or also at Luxandwatches where we can do it for you anyway.

What do I have to do to make sure that my watch keeps running optimally for many years?

• After a bath at sea: Always rinse your watch with warm water after bathing.
• Shocks: always avoid them, be they thermal or of any other type.
• Crown: Screw in carefully to make sure there is no water in the mechanism.
• Cleaning: For metal belts and all waterproof cases, use a toothbrush with soap water and a soft cloth to dry it.
• Chemicals: avoid direct contact with solvents, detergents, perfumes, cosmetic products, etc., as they may damage the belt, box or gaskets.
• Temperatures: Avoid extreme temperatures, above 60 ° C (140 ° F) or below 0 ° C (32 ° F), as well as sudden temperature changes.

What are the check-up periods?

Like any other precision instrument, a watch should be checked regularly to ensure proper functioning. Obviously, the appropriate periods for control can not be accurately stated, since they depend on the model, the weather and the care provided by the watch owner for its conservation. As a general rule, these controls vary between 4 and 5 years, depending on the use given to the clock.

What are the precision tolerances of quartz watches?

All quartz movements are manufactured following techniques and quality standards. The ambient temperature can affect the accuracy of quartz movement, which can cause a variation between -0.5 and +0.7 seconds a day.